Open Positions

Operations Manager – Part-Time

Organization: The Career Accelerators (TCA)
Location: Remote
Employment Type: Part-Time
Reports to: Founder & CEO

About the Role

The Career Accelerators (TCA) is looking for a proactive and highly organized Operations Manager to help coordinate the day-to-day activities of the organization and support its continued growth.

This role will work closely with the Founder to ensure priorities are executed, teams and activities remain aligned, performance is tracked, and operational processes continue to improve as the organization grows.

We are looking for someone who can combine strong execution with problem-solving and strategic thinking - someone who can identify issues, recommend solutions, and help implement them.

Key Responsibilities

Operations & Coordination

• Coordinate key activities across programs, marketing, sales, student support, mentorship, and other operational areas.

• Translate priorities into clear actions, owners, and timelines.

• Follow up on deliverables and ensure key activities are completed on schedule.

• Identify operational risks, bottlenecks, and gaps and recommend solutions.

Business Growth & Strategic Support

• Support the Founder in identifying opportunities to grow and improve the business.

• Research potential opportunities, tools, systems, partnerships, and best practices.

• Support the planning and implementation of new initiatives.

• Provide practical recommendations to improve business performance.

Reporting & Performance

• Track key operational and business performance indicators.

• Prepare simple reports and dashboards for the Founder.

• Highlight progress, risks, challenges, and areas requiring attention.

• Use data and feedback to identify opportunities for improvement.

Process Improvement & Standardization

• Review and improve existing workflows and processes.

• Develop SOPs, templates, checklists, and operational documentation.

• Improve handoffs and accountability across the team.

• Identify opportunities for automation and increased efficiency.

• Help reduce unnecessary operational dependency on the Founder.

Program & Delivery Oversight

• Support the coordination of training programs, trainers, schedules, mentors, and coaches.

• Monitor the overall student experience and identify areas for improvement.

• Support resource planning and identify capacity or staffing gaps.

• Help ensure consistent standards across program delivery and student support.

What We Are Looking For

The ideal candidate will have:

• Experience in operations, project management, program management, or business operations.

• Strong organizational and coordination skills.

• Strong problem-solving and analytical abilities.

• Experience creating or improving processes, SOPs, and operational systems.

• Good understanding of how functions such as marketing, sales, customer experience, and delivery work together.

• Strong written and verbal communication skills.

• Ability to work independently and take ownership.

• Comfort working within a growing organization where processes are still evolving.

Experience within education, training, coaching, EdTech, or another service-based business would be an advantage.

What Success Looks Like

Success in this role means:

• Priorities are consistently executed.

• The Founder has clear visibility into business performance.

• Operational issues are identified and resolved quickly.

• Processes become clearer, more efficient, and easier to scale.

• Teams have stronger accountability and coordination.

• More of the organization can operate effectively without constant Founder involvement.

How to Apply

Please send your résumé to hr@thecareeraccelerators.ca.

We would particularly like to hear about your experience coordinating operations, improving processes, managing cross-functional activities, or helping a growing organization operate more effectively.